Privacy Policy
Modern Men's Clinic LLC
Effective Date: April 1 2026
Last Updated: Oct 1 2026
Modern Men's Clinic LLC ("Modern Men's Clinic," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website www.modernmensclinics.com, submit forms, book appointments, communicate with us, or sign up to receive text messages (SMS/MMS).
This policy works alongside our Notice of Privacy Practices (NPP), which explains how we use and protect your Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). If this policy and our NPP ever conflict about your health information, the NPP controls. [LINK TO NOTICE OF PRIVACY PRACTICES]
1. Information We Collect
Information you provide to us:
· Name, date of birth, email address, phone number, and mailing address
· Appointment requests and scheduling details
· Health history, symptoms, goals, medications, and other information you submit through intake forms, consultation requests, or our patient portal
· Payment and billing information (processed by secure third-party payment processors; we do not store full card numbers on our website)
· Messages you send us by email, web form, phone, or text
Information collected automatically:
· IP address, browser type, device type, and operating system
· Pages visited, time on site, and referring websites
· Cookies and similar technologies (see Section 7)
2. How We Use Your Information
We use your information to:
· Schedule, confirm, and manage appointments
· Provide, coordinate, and follow up on your care
· Respond to inquiries and consultation requests
· Send appointment reminders, lab and care updates, billing notices, and other service messages
· Send promotional offers or clinic news only if you have opted in
· Process payments
· Improve our website, services, and patient experience
· Comply with legal, regulatory, and licensing obligations
3. Protected Health Information (HIPAA)
Health information you provide through our website, intake forms, patient portal, or communications with our clinical team is treated as Protected Health Information. We use and disclose PHI only as permitted by HIPAA and applicable South Carolina law, including for treatment, payment, and healthcare operations, or with your written authorization.
We maintain administrative, physical, and technical safeguards to protect PHI. Third-party vendors that handle PHI on our behalf (such as our electronic medical record, patient portal, and lab partners) are required to sign Business Associate Agreements.
We do not sell your health information. We do not use your health information for marketing without your written authorization.
Please do not submit detailed medical information through general website contact forms that are not marked as secure. Use our patient portal or call our office for medical questions.
4. Text Messaging (SMS/MMS) Program
Program description: By providing your mobile number and opting in, you agree to receive text messages from Modern Men's Clinic LLC. Messages may include appointment reminders and confirmations, scheduling updates, care and follow-up instructions, billing notices, responses to your inquiries, and — if you separately opt in — promotional offers and clinic news.
How you opt in: You may opt in by checking a consent box on our website forms, completing our intake paperwork, texting a keyword we publish, or giving verbal or written consent to our staff. Consent to receive text messages is not a condition of purchase or of receiving care.
Message frequency: Message frequency varies based on your appointments and interactions with us.
Costs: Message and data rates may apply according to your mobile carrier plan.
Opt out: Reply STOP to any message at any time to unsubscribe. You will receive one final message confirming you have been unsubscribed. You can re-subscribe by replying START.
Help: Reply HELP for assistance, or contact us at [CLINIC PHONE] or [CLINIC EMAIL].
Carrier liability: Mobile carriers are not liable for delayed or undelivered messages.
Health information in texts: Text messaging is not fully secure. We limit health details in text messages to the minimum necessary. By opting in, you acknowledge this risk. You may ask us to contact you by another method at any time.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All text messaging originator opt-in data and consent information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Information may be shared with our messaging service providers solely to deliver messages to you.
5. How We Share Information
We do not sell, rent, or trade your personal information. We may share information only with:
· Service providers who help operate our clinic and website (EMR, patient portal, scheduling, payment processing, labs, pharmacies, messaging platforms, website hosting), under confidentiality obligations and, where required, Business Associate Agreements
· Other healthcare providers involved in your care, as permitted by HIPAA
· Legal and regulatory authorities when required by law, subpoena, or to protect health and safety
· A successor entity in the event of a merger, sale, or transfer of the practice, subject to this policy
6. Data Security
We use reasonable administrative, technical, and physical safeguards, including encrypted connections (SSL), access controls, and secure vendor platforms. No method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Analytics
Our website may use cookies and analytics tools to understand site traffic and improve your experience. We do not use tracking technologies to collect or disclose health information to advertising platforms. You can disable cookies in your browser settings; some site features may not work properly if you do.
8. Your Rights and Choices
You may:
· Request access to or a copy of your personal or health information
· Request corrections to inaccurate information
· Opt out of promotional emails (unsubscribe link) or texts (reply STOP)
· Request a restriction on certain uses of your health information
· Request an accounting of certain disclosures of your health information
· File a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights if you believe your privacy rights were violated. We will not retaliate against you for filing a complaint.
9. Children's Privacy
Our services and website are intended for adults 18 and older. We do not knowingly collect information online from children under 13.
10. Data Retention
We retain medical records as required by South Carolina law and professional standards. Other personal information is kept only as long as needed for the purposes described in this policy or as required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
Modern Men's Clinic LLC
3320 Hwy 153
Piedmont SC 29673
Phone: 864 689 3194
Email: info@modernmensclinics.com
Privacy Officer: John Garren
To Opt out of any text messaging you receive please reply “Stop”
